Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the daily minimum wage for cleaning staff jobs in Mexico as of January 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for cleaning staff in Mexico is 312.50 MXN per day as of 1 January 2026. Overtime must be paid at double the rate after 8 hours and triple after 9 hours on the same day. This rate applies nationwide except in the Northern Border Free Zone where it is 374.89 MXN per day.
How many hours per week can cleaning staff legally work in Mexico and what leave is mandatory?
As per the Secretaría del Trabajo y Previsión Social, cleaning staff may work a maximum of 48 hours per week with at least one paid rest day. Workers receive 12 days of paid annual leave after the first year plus an additional two days for each subsequent year. IMSS affiliation is mandatory with employer contributions of 13.9 percent of salary.
What documents are required to apply for a cleaning staff job through the Mexican government employment service in 2026?
As per the Secretaría del Trabajo y Previsión Social, applicants must present a valid CURP, official photo ID such as INE, proof of address dated within three months, and a completed SNE registration form. No education certificate is required for entry-level cleaning positions. Applications are processed at local SNE offices with results issued within 10 business days.
How is income tax withheld from cleaning staff salaries in Mexico for 2026?
As per the Servicio de Administración Tributaria, monthly salaries up to 7,735 MXN are exempt from ISR withholding for cleaning staff. Above this threshold the rate starts at 1.92 percent on the excess up to 11,500 MXN and rises progressively. Employers must issue CFDI receipts each pay period and file annual declarations by 30 April 2026.
