Country Operations Manager - Restaurants
Company
Hudson Manpower
Location
Kuwait City
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Overview
We are seeking a highly skilled and experienced Operations Manager to oversee our premium dining restaurants. The successful candidate will be responsible for managing day-to-day operations, ensuring the restaurants operate efficiently, effectively, and to the highest standards of quality and service. The Operations Manager will work closely with senior management, culinary teams, and front-of-house staff to meet business objectives, deliver exceptional guest experiences, and achieve financial targets.
Key Responsibilities
Operational Management:
• Develop and implement operational policies and procedures to ensure smooth restaurant operations
• Monitor restaurant performance metrics and identify opportunities for improvement
• Manage inventory, supplies, and equipment to maintain optimal stock levels
• Maintain a safe and sanitary working environment for all staff and guests
• Ensure compliance with all health, safety, and regulatory requirements
Financial Management:
• Develop annual budgets for the restaurants and monitor performance against targets
• Ensure restaurants operate within budget, making appropriate adjustments as necessary
• Review and analyze financial statements to identify trends and opportunities for improvement
• Develop and implement strategies to increase revenue and reduce costs
Staff Management:
• Recruit, train, and develop high-performing staff at all levels of the organization
• Develop and implement employee engagement and retention programs
• Ensure staff are motivated, well-trained, and equipped to deliver exceptional guest experiences
• Build and maintain strong relationships with culinary teams, front-of-house staff, and senior management
Guest Experience:
• Ensure all guests receive exceptional service and that restaurants deliver on brand promise
• Develop and implement programs to enhance the guest experience
• Monitor guest feedback and use insights to inform future initiatives
• Identify opportunities to increase customer loyalty and repeat business
Reports To: Group President
Qualifications and Requirements
• Bachelor's degree in Hospitality Management or related field
• Minimum 10 years of experience in restaurant management, with at least 5 years in a leadership role
• Proven track record of success in managing high-end, premium dining restaurants
• Strong financial acumen and experience managing budgets and financial statements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Strong leadership and staff management skills
• Ability to work under pressure and meet tight deadlines
• Passion for delivering exceptional guest experiences
We are seeking a highly skilled and experienced Operations Manager to oversee our premium dining restaurants. The successful candidate will be responsible for managing day-to-day operations, ensuring the restaurants operate efficiently, effectively, and to the highest standards of quality and service. The Operations Manager will work closely with senior management, culinary teams, and front-of-house staff to meet business objectives, deliver exceptional guest experiences, and achieve financial targets.
Key Responsibilities
Operational Management:
• Develop and implement operational policies and procedures to ensure smooth restaurant operations
• Monitor restaurant performance metrics and identify opportunities for improvement
• Manage inventory, supplies, and equipment to maintain optimal stock levels
• Maintain a safe and sanitary working environment for all staff and guests
• Ensure compliance with all health, safety, and regulatory requirements
Financial Management:
• Develop annual budgets for the restaurants and monitor performance against targets
• Ensure restaurants operate within budget, making appropriate adjustments as necessary
• Review and analyze financial statements to identify trends and opportunities for improvement
• Develop and implement strategies to increase revenue and reduce costs
Staff Management:
• Recruit, train, and develop high-performing staff at all levels of the organization
• Develop and implement employee engagement and retention programs
• Ensure staff are motivated, well-trained, and equipped to deliver exceptional guest experiences
• Build and maintain strong relationships with culinary teams, front-of-house staff, and senior management
Guest Experience:
• Ensure all guests receive exceptional service and that restaurants deliver on brand promise
• Develop and implement programs to enhance the guest experience
• Monitor guest feedback and use insights to inform future initiatives
• Identify opportunities to increase customer loyalty and repeat business
Reports To: Group President
Qualifications and Requirements
• Bachelor's degree in Hospitality Management or related field
• Minimum 10 years of experience in restaurant management, with at least 5 years in a leadership role
• Proven track record of success in managing high-end, premium dining restaurants
• Strong financial acumen and experience managing budgets and financial statements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Strong leadership and staff management skills
• Ability to work under pressure and meet tight deadlines
• Passion for delivering exceptional guest experiences
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, the minimum wage for packing jobs in Kuwait is 300 KWD per month as of 2026 for Kuwaiti nationals in the private sector with overtime paid at 1.25 times the hourly rate after 8 hours daily. Non-Kuwaiti workers in packing roles must receive at least this base under Law No. 6 of 2010 amendments effective January 2026.
What work permit and visa documents are required for packing jobs in Kuwait as an expat in 2026?
As per the Ministry of Social Affairs and Labour, expats applying for packing jobs need a valid work permit sponsored by the employer plus a residence visa (iqama) issued within 30 days of arrival under Article 18 of the Labor Law. The employer must submit the contract to MOSAL by December 2025 for 2026 processing with a 60 KWD fee.
What education and experience are needed for packing jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, packing jobs require a minimum high school certificate or equivalent plus 1 year of warehouse experience verified by previous employer attestation for 2026 hires. No specialized license is mandated but basic safety training certificate from a MOSAL-approved center is compulsory.
What documents are needed to apply for packing jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, applicants must submit a valid passport, attested educational certificates, medical fitness report from a government hospital, and a signed employment contract to the employer for MOSAL submission by February 2026. Police clearance certificate dated within 3 months is also required.
