Restaurant General Manager
Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble
Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, the minimum wage for packing jobs in Kuwait is 300 KWD per month as of 2026 for Kuwaiti nationals in the private sector with overtime paid at 1.25 times the hourly rate after 8 hours daily. Non-Kuwaiti workers in packing roles must receive at least this base under Law No. 6 of 2010 amendments effective January 2026.
What work permit and visa documents are required for packing jobs in Kuwait as an expat in 2026?
As per the Ministry of Social Affairs and Labour, expats applying for packing jobs need a valid work permit sponsored by the employer plus a residence visa (iqama) issued within 30 days of arrival under Article 18 of the Labor Law. The employer must submit the contract to MOSAL by December 2025 for 2026 processing with a 60 KWD fee.
What education and experience are needed for packing jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, packing jobs require a minimum high school certificate or equivalent plus 1 year of warehouse experience verified by previous employer attestation for 2026 hires. No specialized license is mandated but basic safety training certificate from a MOSAL-approved center is compulsory.
What documents are needed to apply for packing jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, applicants must submit a valid passport, attested educational certificates, medical fitness report from a government hospital, and a signed employment contract to the employer for MOSAL submission by February 2026. Police clearance certificate dated within 3 months is also required.
