Cities
Front of House Officer - Night
Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the National Living Wage rate for restaurant staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for restaurant workers aged 21 and over is £12.80 per hour from 1 April 2026. Workers aged 18-20 receive £10.50 per hour and those aged 16-17 receive £7.55 per hour, with no separate rate for hospitality roles. Employers must pay this for all hours worked including training shifts.
What visa is required for non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per GOV.UK, restaurant roles below skilled worker threshold require a Seasonal Worker visa valid for up to 6 months with a £1,270 maintenance fund shown. The visa costs £298 and allows work only with a licensed sponsor in hospitality. Extensions are not permitted beyond the 6-month limit.
Do I need a food hygiene certificate to apply for restaurant jobs in the United Kingdom?
As per GOV.UK, no formal qualification is mandatory but employers require a Level 2 Food Hygiene Certificate for handling food in restaurants. The certificate must be obtained within 3 months of starting and costs £20-£50 for the 6-hour course. Experience is not required for entry-level roles.
How many hours can I work per week in a UK restaurant job and what holiday entitlement applies in 2026?
As per GOV.UK, restaurant workers have a maximum 48-hour average working week under the Working Time Regulations unless they opt out. Full-time staff receive 5.6 weeks of paid holiday including bank holidays for a 40-hour contract. Part-time staff accrue holiday pro-rata at 12.07% of hours worked.
