Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the National Living Wage rate for restaurant staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for restaurant workers aged 21 and over is £12.80 per hour from 1 April 2026. Workers aged 18-20 receive £10.50 per hour and those aged 16-17 receive £7.55 per hour, with no separate rate for hospitality roles. Employers must pay this for all hours worked including training shifts.
Q What visa is required for non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per GOV.UK, restaurant roles below skilled worker threshold require a Seasonal Worker visa valid for up to 6 months with a £1,270 maintenance fund shown. The visa costs £298 and allows work only with a licensed sponsor in hospitality. Extensions are not permitted beyond the 6-month limit.
Q Do I need a food hygiene certificate to apply for restaurant jobs in the United Kingdom?
As per GOV.UK, no formal qualification is mandatory but employers require a Level 2 Food Hygiene Certificate for handling food in restaurants. The certificate must be obtained within 3 months of starting and costs £20-£50 for the 6-hour course. Experience is not required for entry-level roles.
Q How many hours can I work per week in a UK restaurant job and what holiday entitlement applies in 2026?
As per GOV.UK, restaurant workers have a maximum 48-hour average working week under the Working Time Regulations unless they opt out. Full-time staff receive 5.6 weeks of paid holiday including bank holidays for a 40-hour contract. Part-time staff accrue holiday pro-rata at 12.07% of hours worked.
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