Cities
Front of House Officer - Night
Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently Asked Questions
Quick answers about Packing Jobs
What is the National Living Wage for packing jobs in the United Kingdom from April 2026?
The UK Government sets the National Living Wage at £12.50 per hour for packing operatives aged 21 and over as of 1 April 2026. Workers under 21 receive £10.75 per hour and those under 18 receive £8.60 per hour with no exceptions for warehouse packing roles. Overtime must be paid at the same minimum rate.
Do I need a visa to apply for packing jobs in the United Kingdom as a non-UK resident in 2026?
Non-UK citizens require a Skilled Worker visa sponsored by a licensed employer or a Temporary Work visa for seasonal packing roles under the Seasonal Worker Scheme which runs until 31 December 2026. The visa application fee is £719 for up to 3 years and applicants must show £1,270 in savings unless the sponsor covers maintenance.
What education or experience is required for packing jobs in the United Kingdom?
No formal qualifications are required for entry-level packing jobs but applicants must be at least 16 years old and hold the right to work in the UK. Employers typically require a basic CV showing any warehouse or manual handling experience and a valid passport or birth certificate for right-to-work checks.
What documents do I need to apply for a packing job in the United Kingdom?
Applications require a passport or birth certificate, National Insurance number, proof of address dated within 3 months, and bank details for payment. If applying via an agency a P45 or P60 from previous employment must also be provided within 7 days of starting.
