Front of House Security Officer

Front of House Security Officer


Company
IMPACT SERVICES LIMITED
Location
Manchester
Posted
15 days ago
Via
via GuardPass

Job Description
Position: Front of House Security Officer

Location: Manchester, M2

Pay Rate: £13.60

Hours: 48 hours per week 12 hour shifts

Benefits -
• Full uniform supplied
• Paid Holidays
• Pension Plan
• On going training
• Access to health & Wellbeing

Impact Services offers an industry-leading security provider with a national presence. Due to ongoing and continued success, we currently have an exciting opportunity for an ambitious, passionate, and forward-thinking security officer to join our team at various sites in the Manchester area. You should have good communication skills, look smart and have experience within the security industry.

Impact Services is an industry leader. We succeed because we employ hard-working, honest and reliable people who provide service excellence and wish to progress themselves along with the business.

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property.

Job Overview

A Front House Officer is responsible for ensuring that personnel and guests have a positive first impression of the venue. As the first point of contact, you will be expected to be friendly and welcoming when guests/staff arrive or leave.

Main Duties and Responsibilities
• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions, escalating where necessary
• Build professional relationships with occupiers and guests, ensuring all have a pleasant experience

Requirements
• A valid Door Supervisor or Security Guarding (essential)
• A valid CCTV Licence (essential)
• Right to work in the UK
• First Aid and Fire Marshal training (preferable)
• Flexible, committed and punctual
• Excellent concentration skills
• Excellent communication skills
• Keen attention to detail
• Ability to remain calm and deal with emergencies
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the National Living Wage for security guards in the United Kingdom from April 2026?
The National Living Wage for workers aged 21 and over is £12.80 per hour as of 1 April 2026 according to the Department for Business and Trade. Security guards must receive this rate for all hours worked including overtime at 1.5 times the hourly rate after 40 hours per week. Employers must also provide itemised payslips showing exact hours and deductions.
Q Do I need an SIA licence to work as a security guard in the United Kingdom in 2026?
Yes, a valid SIA licence is mandatory for all security guard roles under the Private Security Industry Act 2001. The licence costs £190 for a three-year front-line licence and requires a Level 2 Award in Door Supervision or Security Guarding plus an identity check and criminal record disclosure. Applications are processed only through the official SIA portal.
Q What are the maximum weekly working hours and annual leave entitlement for security guards in the United Kingdom?
Security guards are limited to an average of 48 hours per week over a 17-week reference period under the Working Time Regulations 1998. They are entitled to 5.6 weeks of paid annual leave including bank holidays, equating to 28 days for a five-day week. Night shift workers receive an additional health assessment every two years.
Q How much income tax and National Insurance will a security guard earning £25,000 pay in the United Kingdom in the 2026/27 tax year?
A security guard earning £25,000 pays £1,486 in income tax and £1,456 in Class 1 National Insurance contributions for the 2026/27 tax year. The personal allowance is £12,570 with a basic rate of 20% on income above that threshold up to £50,270. Employers deduct these automatically through PAYE and report via Real Time Information.
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