Retail security officer

Retail security officer


Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed

Job Description
About the role

Title – Retail security officer

Pay Rate – £13.58

Location – Birmingham

Shift Timings – Full time , 40 hours per week and must be able to work weekends

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.

What will you get in return?

Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.

Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.

To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.

About our company

At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the National Living Wage for security guards in the United Kingdom from April 2026?
The National Living Wage for workers aged 21 and over is £12.80 per hour as of 1 April 2026 according to the Department for Business and Trade. Security guards must receive this rate for all hours worked including overtime at 1.5 times the hourly rate after 40 hours per week. Employers must also provide itemised payslips showing exact hours and deductions.
Q Do I need an SIA licence to work as a security guard in the United Kingdom in 2026?
Yes, a valid SIA licence is mandatory for all security guard roles under the Private Security Industry Act 2001. The licence costs £190 for a three-year front-line licence and requires a Level 2 Award in Door Supervision or Security Guarding plus an identity check and criminal record disclosure. Applications are processed only through the official SIA portal.
Q What are the maximum weekly working hours and annual leave entitlement for security guards in the United Kingdom?
Security guards are limited to an average of 48 hours per week over a 17-week reference period under the Working Time Regulations 1998. They are entitled to 5.6 weeks of paid annual leave including bank holidays, equating to 28 days for a five-day week. Night shift workers receive an additional health assessment every two years.
Q How much income tax and National Insurance will a security guard earning £25,000 pay in the United Kingdom in the 2026/27 tax year?
A security guard earning £25,000 pays £1,486 in income tax and £1,456 in Class 1 National Insurance contributions for the 2026/27 tax year. The personal allowance is £12,570 with a basic rate of 20% on income above that threshold up to £50,270. Employers deduct these automatically through PAYE and report via Real Time Information.
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