Food & Beverage Assistant (Restaurant)

Food & Beverage Assistant (Restaurant)


Company
Edgbaston Park Hotel and Conference Centre
Location
Birmingham
Job Type
Part-time
Posted
8 days ago
Via
via Indeed

Job Description
Job Ref: EDG1071

Branch: Edgbaston Park Hotel and Conference Centre

Location: Edgbaston Park Hotel and Conference Centre, Birmingham

Salary/Benefits: £12.71 per hour (pay award pending)

Contract type: Permanent

Hours: Part Time

Hours per week: 20

Posted date: 09/07/2026

Closing date: 09/08/2026

We’re proud to be a certified B Corp – one of only seven hotels/hotel groups in the UK to earn this prestigious accreditation. This means we’re part of a global community of businesses committed to using profits and purpose to make a positive impact on people and the planet. If you want to be part of a team that values sustainability, inclusivity and meaningful work, we’d love to hear from you.

We’re looking for an enthusiastic and dedicated Food Beverage Assistant to join our talented team and help deliver outstanding service across our Hotel and Conference Centre. Whether serving in the Bar, Restaurant or supporting Meetings, Conferences and Events, you’ll play an essential role in creating memorable experiences for every guest.

What you’ll be doing

As a Food Beverage Assistant, you’ll support the smooth running of all FB operations - from preparing and serving food and drinks, to setting up meeting rooms and special events. You’ll provide attentive, professional service, ensuring every guest feels genuinely welcomed and cared for.

Your responsibilities will include:
• Preparing and serving food and beverages to the highest standard of quality and presentation.
• Assisting with mise en place and ensuring all areas — including restaurant, bar, lounge, terrace, and conference spaces — are clean, organised and beautifully presented.
• Supporting the set-up, service and breakdown of conferences, banquets, weddings and private functions.
• Maintaining product and menu knowledge to make recommendations and discreetly maximise sales.
• Handling guest queries and minor complaints courteously, always seeking to exceed expectations.
• Working closely with colleagues across departments to ensure seamless service.
• Assisting with stock control, equipment care and general housekeeping to maintain efficient operations.

Depending on your area of focus, you may:
• In the Bar: Prepare cocktails and beverages to specification, maintain bar presentation, and deliver prompt, friendly service.
• In Conference Banqueting: Set up and service meeting rooms and events, ensuring every function runs smoothly.
• In the Restaurant: Greet and serve guests, maintain buffet presentation, and provide professional table service throughout breakfast, lunch and dinner.

About You

You’ll have a warm and welcoming manner, with a genuine passion for hospitality and guest service. Previous experience in a similar role within a hotel or restaurant environment would be an advantage, but full training will be provided.

You’ll also bring:
• Excellent communication and teamwork skills
• A professional appearance and positive attitude
• Flexibility to work a variety of shifts, including weekends and evenings
• A proactive approach and keen eye for detail

The Hotel reserves the right to close the vacancy early, should suitable applicants be found.

Edgbaston Park Hotel and Conference Centre is committed to being an equal opportunities employer and applicants will be shortlisted and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the People Culture Team on 0121 414 8927.

Welcome to Edgbaston Park Hotel, a stylish and modern hotel located in the beautiful suburbs of Edgbaston, within close proximity to Birmingham city centre. Owned by University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham. As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
As per the GOV.UK, the National Living Wage for all workers aged 21 and over is £12.50 per hour from 1 April 2026. Cleaning staff must be paid this rate for every hour worked including bank holidays, with time-and-a-half for any hours above 40 in a week.
Q How many days of paid holiday are cleaning staff entitled to each year in the United Kingdom?
As per the GOV.UK, cleaning staff receive 5.6 weeks of paid annual leave per year which equals 28 days for a 5-day week including bank holidays. This entitlement begins from the first day of employment and accrues monthly.
Q What visa is required for non-UK citizens to work as cleaning staff in the United Kingdom in 2026?
As per the GOV.UK, non-UK citizens need a Skilled Worker visa sponsored by a licensed employer or a Seasonal Worker visa for temporary roles. The visa application requires a job offer with a minimum salary of £38,700 or the going rate for the occupation code 9231.
Q Do cleaning staff jobs in the United Kingdom require any formal qualifications or prior experience?
As per the GOV.UK, no formal qualifications or minimum years of experience are required for cleaning staff roles. Employers may request a basic DBS check and right-to-work documents but cannot demand specific education levels.
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