Driver Services & Operations Administrator
Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed
Apply On
Job Description
Driver Services & Operations Administrator
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards in Canada as of 2026?
As per Employment and Social Development Canada, the federal minimum wage for security guards is $18.50 per hour as of January 1 2026 with overtime paid at 1.5 times the rate after 40 hours per week. Provincial rates apply in non-federally regulated workplaces such as Ontario at $17.75 per hour and British Columbia at $18.25 per hour from the same date.
What license is required to work as a security guard in Canada in 2026?
As per the Ministry of the Solicitor General Ontario, a valid Ontario Security Guard License costs $80 and must be renewed every three years with mandatory 40-hour training completed before the 2026 application deadline. Alberta requires a similar provincial license through the Alberta Ministry of Justice with $105 fee and background check.
What education and experience are needed for security guard jobs in Canada?
As per Employment and Social Development Canada, applicants need a high school diploma or equivalent plus completion of a 40-hour approved security training course by March 2026. No prior experience is mandated for entry-level roles but a clean criminal record check from the RCMP dated within six months is required.
What documents are needed to apply for a security guard position in Canada?
As per Employment and Social Development Canada, submit a valid government-issued photo ID, completed security license application, recent criminal record check, and proof of training certification by the 2026 deadline. A resume listing any first aid or CPR certificates dated within two years is also required for most employers.
