Security Team Lead - Use of Force

Security Team Lead - Use of Force


Company
Horizonor
Location
Ottawa, ON
Job Type
Full-time and Part-time
Salary
$27.96 an hour
Posted
7 hours ago
Via
via Indeed

Job Description
The Team Lead serves as the on-shift lead for a team of Security Guards at assigned facilities in Ottawa. This is a working leadership role, you will carry out full guard duties while also providing day-to-day direction, mentorship, and operational oversight to your team. Lead Hands are key to maintaining service continuity, professional standards, and a consistent security presence across rotating 12-hour shifts including statutory holidays.

Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment

Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure

Pay: From $27.96 per hour

Work Location: In person

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum wage for long-haul truck driver jobs in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage for drivers under Canada Labour Code jurisdiction is $18.75 per hour effective January 1 2026, with overtime at 1.5 times after 40 hours weekly. Alberta sets $18.00 per hour for commercial drivers as of April 2026 while Ontario requires $19.25 per hour for delivery drivers.
Q What work permit is required for international applicants seeking driver jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, foreign drivers need a valid work permit obtained through an LMIA-approved employer offer or via the International Mobility Program, with applications processed in 4-16 weeks as of 2026. Truck drivers may qualify under NOC 73300 with proof of a valid Canadian commercial licence.
Q What licence and experience are needed to qualify for driver jobs in Canada?
As per Transport Canada, applicants require a valid Class 1 or Class AZ commercial driver's licence plus 2 years of verifiable driving experience within the last 5 years for interprovincial roles in 2026. A clean driving abstract from the last 3 years and medical certificate renewed every 5 years are mandatory.
Q What documents are required to apply for driver jobs through Service Canada in 2026?
As per Service Canada, submit a completed application with SIN, valid commercial driver's licence, 3-year driving record, and proof of Canadian work eligibility by March 2026. Employers must also provide the job offer letter and LMIA copy where applicable.
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