Security Operations Supervisor
Company
Security Guard Group Limited
Location
Toronto, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for cleaning staff jobs in Ontario as of 2026?
As per the Government of Canada, the general minimum wage for cleaning staff in Ontario is $17.75 per hour effective January 1 2026 with overtime at 1.5 times the rate after 44 hours weekly. Cleaning staff in unionized building services must receive this rate plus vacation pay of 4% on gross earnings.
What work permit is required for international applicants seeking cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before January 2026. Processing takes 8-16 weeks and requires proof of job offer from a Canadian employer registered with the program.
What education and experience are needed to qualify for cleaning staff jobs in Canada?
As per Employment and Social Development Canada, no formal education is required but applicants must demonstrate 6 months of paid cleaning experience within the last 3 years. Safe food handling certification is mandatory for roles in healthcare or food facilities starting 2026.
What documents are required when applying for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a completed SIN application, valid passport, and two references from prior employers dated within 12 months. A current police vulnerable sector check issued no earlier than 6 months before the application date is also mandatory.
