Restaurant Captain
Company
Sour Mango Rest
Location
Sharjah
Job Type
Full-time
Posted
21 days ago
Via
Glassdoor
Job Description
1. Service Supervision
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
Frequently Asked Questions
Quick answers about Packing Staff Jobs
What is the minimum salary for Packing Staff Jobs in United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, the minimum salary for packing staff roles in the United Arab Emirates is AED 2,500 per month as of January 2026 for expatriate workers on standard work permits. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day. This applies to warehouse and logistics positions under the 2026 labour regulations.
What work permit and visa requirements apply for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, packing staff applicants require a valid work permit sponsored by a UAE employer, with the permit issued within 60 days of entry as of 2026. The employer must provide medical fitness testing and Emirates ID registration within 30 days of arrival. No self-sponsored visas are permitted for this unskilled category.
What education and experience are required for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, packing staff positions require a minimum of secondary school certificate or equivalent and at least 1 year of relevant warehouse experience verified by previous employer letters as of 2026. No university degree is mandated but basic English or Arabic literacy is checked during medical and skills assessment.
What documents are needed to apply for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, applicants must submit a valid passport, attested educational certificates, experience letters, passport photos, and a medical fitness certificate from an approved UAE centre as of 2026. The employer files the application via the MOHRE online portal within 10 working days of offer acceptance.
