Waiter/Waitress

Waiter/Waitress


Company
Shamal Al Sham Restaurent
Location
Sharjah
Job Type
Full-time
Via
via Talentmate

Job Description
Job Description:

A Waiter/Waitress is an integral part of the hospitality industry, playing a crucial role in providing guests with an exceptional dining experience. As a Waiter/Waitress, you will be the face of the restaurant and responsible for ensuring that guests receive high-quality service. You will take food and drink orders, serve meals to patrons at tables or counters, and ensure guest satisfaction by addressing their needs promptly and courteously. An ideal candidate should have excellent communication and interpersonal skills, a keen sense of time management, and the ability to thrive in a fast-paced environment. Join us to create memorable dining experiences while enhancing your career in hospitality.

Responsibilities
• Greet and seat customers with a warm and friendly demeanor.
• Present menus, take orders, and provide detailed information on menu items.
• Serve food and beverages accurately and promptly to dining patrons.
• Ensure dining areas are clean, organized, and properly set before patrons arrive.
• Address customer queries and complaints professionally and courteously.
• Provide recommendations to guests about food and drink selections.
• Process customer orders and payments using point of sale terminals.
• Maintain high levels of customer service during high-volume periods.
• Collaborate with kitchen staff to ensure accurate and timely order delivery.
• Assist in stocking and maintaining inventory of restaurant supplies.
• Adhere to all safety and health regulations within the dining environment.
• Build positive and professional relationships with all customers and team members.

Requirements
• Demonstrable experience as a Waiter/Waitress or in a similar role.
• Exceptional customer service skills and a keen attention to detail.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• Strong verbal communication skills and effective listening capabilities.
• Flexibility to work various shifts, including evenings and weekends.
• Proficiency in using point of sale systems and ordering platforms.
• Basic math skills for processing transactions and bill splitting.
• Ability to stand for long periods and carry trays of food or beverages.
• Professional appearance and conduct reflecting the restaurant's standards.
• High school diploma or equivalent educational background preferred.

Requirements:

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the minimum salary for Packing Staff Jobs in United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, the minimum salary for packing staff roles in the United Arab Emirates is AED 2,500 per month as of January 2026 for expatriate workers on standard work permits. Overtime must be paid at 1.25 times the hourly rate for hours exceeding 8 per day. This applies to warehouse and logistics positions under the 2026 labour regulations.
Q What work permit and visa requirements apply for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, packing staff applicants require a valid work permit sponsored by a UAE employer, with the permit issued within 60 days of entry as of 2026. The employer must provide medical fitness testing and Emirates ID registration within 30 days of arrival. No self-sponsored visas are permitted for this unskilled category.
Q What education and experience are required for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, packing staff positions require a minimum of secondary school certificate or equivalent and at least 1 year of relevant warehouse experience verified by previous employer letters as of 2026. No university degree is mandated but basic English or Arabic literacy is checked during medical and skills assessment.
Q What documents are needed to apply for Packing Staff Jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, applicants must submit a valid passport, attested educational certificates, experience letters, passport photos, and a medical fitness certificate from an approved UAE centre as of 2026. The employer files the application via the MOHRE online portal within 10 working days of offer acceptance.
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