Restaurant Captain
Company
Sour Mango Rest
Location
Sharjah
Job Type
Full-time
Posted
21 days ago
Via
Glassdoor
Job Description
1. Service Supervision
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum monthly salary for cleaning staff jobs in the United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, the minimum salary for cleaning staff roles in the United Arab Emirates is AED 2,200 per month as of 1 January 2026, with overtime paid at 1.25 times the hourly rate for hours exceeding 8 per day. Employers must also provide accommodation or an additional AED 800 housing allowance. This applies to all private sector cleaning contracts registered under MOHRE.
What work permit and visa requirements apply to foreign cleaning staff in the United Arab Emirates for 2026?
As per the Ministry of Human Resources and Emiratisation, foreign cleaning staff must obtain a work permit sponsored by a licensed UAE employer before entry, followed by a residence visa valid for 2 years renewable. Applicants require a valid passport, medical fitness certificate from a MOHRE-approved centre, and Emirates ID application within 60 days of arrival. The permit costs AED 300 for issuance in 2026.
What education and experience criteria are required for cleaning staff jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, cleaning staff positions require no formal education beyond basic literacy but mandate at least 6 months of documented prior experience in cleaning services. Applicants must be aged 18 to 60 years and pass a medical test confirming fitness for physical work. Experience certificates must be attested by the UAE embassy in the home country.
What documents and steps are needed to apply for cleaning staff jobs in the United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, applicants must submit a passport copy, recent photograph, attested experience certificate, and educational documents through the MOHRE online portal or a Tadbeer centre. The employer files the work permit application first, after which the candidate completes biometrics and medical screening within 30 days. All submissions require payment of AED 150 for the permit processing fee.
