Online Account Manager - Local Shops
Company
Delivery Hero
Location
Dubai
Job Type
Full-time
Posted
17 hours ago
Via
via Delivery Hero
Job Description
About the opportunity
Role Summary:
Responsible for developing the business through partner restaurants via phone calls and maintaining long term relationships by regular calls and mails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What you need to be successful
What’s On Your Plate?
• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
• Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports, 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotion, voucher and coupons
• Restaurant analysis sheet
• Account management report
What Did We Order?
• Bachelor’s Degree within Business Administration or any other related field
• Minimum of 1 years’ experience within Sales
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills
Who we are
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Role Summary:
Responsible for developing the business through partner restaurants via phone calls and maintaining long term relationships by regular calls and mails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What you need to be successful
What’s On Your Plate?
• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
• Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports, 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotion, voucher and coupons
• Restaurant analysis sheet
• Account management report
What Did We Order?
• Bachelor’s Degree within Business Administration or any other related field
• Minimum of 1 years’ experience within Sales
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills
Who we are
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum monthly salary for cleaning staff jobs in the United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, the minimum salary for cleaning staff roles in the United Arab Emirates is AED 2,200 per month as of 1 January 2026, with overtime paid at 1.25 times the hourly rate for hours exceeding 8 per day. Employers must also provide accommodation or an additional AED 800 housing allowance. This applies to all private sector cleaning contracts registered under MOHRE.
What work permit and visa requirements apply to foreign cleaning staff in the United Arab Emirates for 2026?
As per the Ministry of Human Resources and Emiratisation, foreign cleaning staff must obtain a work permit sponsored by a licensed UAE employer before entry, followed by a residence visa valid for 2 years renewable. Applicants require a valid passport, medical fitness certificate from a MOHRE-approved centre, and Emirates ID application within 60 days of arrival. The permit costs AED 300 for issuance in 2026.
What education and experience criteria are required for cleaning staff jobs in the United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, cleaning staff positions require no formal education beyond basic literacy but mandate at least 6 months of documented prior experience in cleaning services. Applicants must be aged 18 to 60 years and pass a medical test confirming fitness for physical work. Experience certificates must be attested by the UAE embassy in the home country.
What documents and steps are needed to apply for cleaning staff jobs in the United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, applicants must submit a passport copy, recent photograph, attested experience certificate, and educational documents through the MOHRE online portal or a Tadbeer centre. The employer files the work permit application first, after which the candidate completes biometrics and medical screening within 30 days. All submissions require payment of AED 150 for the permit processing fee.
